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10/01/2006, 9:24 AM Admin Joined on 08/06/2005 Posts 98 NEW FORUMS: HELP INTRODUCTION Why have we changed? The forum software we were using wasn't performing well with over 100,000+ messages across all our sites. We are now running Community Server forums on Windows Server 2003. If you were with us before the transfer, hopefully you will find these forums faster. Most regular forum functions you were using are still here, although you may find them in a slightly different place. You may also have to re-enter some details on your profile page, check your signature and re-upload your avatar (see further down). Will messages I post appear quicker? Posts still need to be checked by a forum moderator before appearing, but the time it takes to approve a batch of messages will be less because of the new software's quicker operation. When do you moderate? Generally from Monday to Thursday 9am-5.30pm, Fridays 9am - 1pm. Messages that are posted on a weekend or Bank Holiday will be moderated on the next working day. I wish to make a complaint about a message Click the Report Post link that appears in the bottom-right corner of every post or email:  sally.fairbrother@archant.co.uk  for the duty moderator. Can I edit my messages? We do not allow users to edit their posts once they have been moderated. Contact the duty moderator (or post another message with a message marked for the attention of a moderator) if you've sent something you shouldn't have done and we will look into it. Note: Once messages have been replied to, we are less likely to make changes. I can't login. Check that your browser is accepting cookies. USER SETTINGS I wish to change my details Head to the 'Edit your details' link along the top of the page and click your name. Direct link is /cs/user/EditProfile.aspx  Here you can also set: Whether you receive emails and notifications of replies Timezone Public contact information (email and instant messenger addresses) Message ordering preferences Change you password and (login) email address. Other options that you may find useful: Enable Post Mouse-Over Pop-Up: set this to Yes if you wish to have a small amount of preview text when you hover over subjects on the threads page. Enable Emoticons: these off (No) will speed up loading of the post/reply pages. My avatar image is squashed!   You will have to re-uploaded it to reset/correct the dimensions. (Windows users should right-click on the image and do Save Image As... if you don't have a copy locally). Then go to your user profile page at /cs/user/EditProfile.aspx to upload it. My posting total seems to have gone down - or up. It should be correct - the change could be related to a previous forum switch. Text size is too small (or large) You can change the size of some links and infomation in your user profile page. /cs/user/EditProfile.aspx Scroll down to to Forum Settings and change the Font Size. MISCELLANEOUS How can I put an image (e.g. a smiley face) into my posts? When posting/replying, switch to the HTML view. Add the following: <img src="http://www.example-website.com/directory/picture.jpg">   Then switch back to the Design view and your picture should be visible.   You will also have to FTP your pictures to some webspace first - your internet service provide will probably have provided you with some, or there are some free image hosting services you can use. What's the difference between Email and Private Messaging (PM)? Email will reveal your email address to the user and send them an email. Private Messaging stores a message on our site that the user can see when they check their private messages. Can I subscribe to threads - and then how do I unsubscribe? Yes - by default you should get a notification when a new message has been approved in any thread you post in (this will apply for new posts, not ones that we have transferred from our previous forum). If you do not wish to get this in the first place, untick the Email me replies to this post box on the post/reply form. To unsubscribe to a particular thread, go to the thread and toggle the Notify button at the page. You can also subscribe to all new threads and/or posts in a particular forum. On the threads page for each forum, head to the Options box and the bottom - select the Email option that suits what you require. What's the Settings link along the top? It could do with a better name -  is for users that have other privileges (e.g. blogs). It doesn't apply to the vast majority of users. If you are looking for your personal settings - follow the Edit your details <NAME> link which takes you to  cs/user/EditProfile.aspx How can I see who is online? You can see this on the page in each forum listing threads. Head to the bottom and click the Options button. Your name will only appear if you are signed in.   What are 'My Forums' All forums you have posted/replied to messages in, or are currently subscribed to. Do these forums have an RSS feed? We will enable this in the future. My question has not been answered here... E-mail sally.fairbrother@archant.co.uk and we will do our best to help.    Report

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