Don't miss a story sign up to Midweek Herald's FREE daily newsletter CLICK HERE

Business takes immediate action after inspection

10:34 16 January 2013

Archant

Care Quality Commission took enforcement action against private ambulance service.

The Care Quality Commission has taken enforcement action against a private ambulance service, based near Honiton, following unannounced inspections.

The Government regulator for health and social care carried out two ‘responsive’ inspections last November after concerns were raised about Four Counties Ambulance Service.

Owner Rowan Griffiths has taken immediate action to ensure his business complies with registration requirements.

He told the Midweek Herald: “Registration is new to the industry and this was our first compliance inspection.

“Following the report, immediate action has taken place to ensure the service’s compliance.”

The business, at Unit 1 on the East Devon Business Park, Wilmington, was given a deadline to set out the action it will take to meet required standards.

While the business demonstrated it respects and involves its service users, it was found lacking in other areas.

Action was needed to improve five of those areas, with enforcement action being taken in respect of two.

The Care Quality Commission (CQC) said in its inspection report that enforcement action was being taken to ensure the business met requirements relating to workers and that it properly assesses and monitors the quality of its service provision.

The report states the ambulance service, which provides hospital transport and first aid cover at sporting events, was not meeting required standards for:

l Safeguarding people who use the service from abuse;

l Cleanliness and infection control;

l Care and welfare of people who use the service;

l Management of medicines;

l Safety, availability and suitability of equipment.

“During this inspection we found areas of concern,” the CQC says in its report. “People’s needs were not always assessed and care and treatment was not always planned.”

The report added: “The provider had failed to ensure there were effective recruitment processes in place.

“The provider did not have an effective system to regularly assess and monitor the quality of the service that people received.”

0 comments

Other News Stories

11:30
April Abbey, five, had 14 inches of her hair cut by mobile hairdresser, Nicky Coleman, in aid of the Little Princess Trust wigs for cancer patients charity. Ref mhh 23-16AW 9432. Picture: Alex Walton

A Honiton youngster has had 14 inches of her hair cut off to support children’s charity Little Princess Trust.

Read more
Cllr Caroline Kolek receives the award from Cllr Stuart Hughes.

Honiton Town Council has received a community award from East Devon District Council (EDDC) for The Beehive as part of the Queen’s 90th birthday celebration.

Read more
Yesterday, 16:12

Fly tippers could face fixed penalties of £400 under new powers approved by East Devon District Council.

Read more
Yesterday, 15:29

Police are warning shopkeepers to keep an eye out for possible ‘dodgy notes’ after two incidents in Sidmouth and Colyford.

Read more
Yesterday, 15:09
Colyton Grammar School Y7 student Lewis Day casting his vote in the library, which acted as Polling Station for their EU referendum

Grammar school poll bucks national result

Read more
Yesterday, 11:10
The EU Referendum results are in. Picture: AP Photo/Vadim Ghirda

Neil Parish says he will continue to fight for Britain’s agricultural industry following the EU referendum result.

Read more
Yesterday, 09:32
The EU Referendum results are in. Picture: AP Photo/Vadim Ghirda

In the wake of Britain voting to leave the European Union this morning, the leader of East Devon District Council (EDDC) says he ‘trusts the electorate’.

Read more
Yesterday, 08:56
MEP Julie Girling.

Julie Girling and Molly Scott-Cato both released statements following the EU referendum result.

Read more
Yesterday, 08:52
The EU Referendum results are in. Picture: AP Photo/Vadim Ghirda

Hugo Swire MP said people must work together to secure the best deal for Britain, following David Cameron’s announcement that he will step down as PM.

Read more
Prime Minister David Cameron speaks outside 10 Downing Street, London, with wife Samantha where he announced his resignation after Britain voted to leave the European Union in an historic referendum which has thrown Westminster politics into disarray and sent the pound tumbling on the world markets. Picture: Lauren Hurley/PA Wire

David Cameron has announced he will quit as Prime Minister by October after a humiliating defeat in the referendum which ended with a vote for Britain to leave the European Union.

Read more

Local Weather

Partly Cloudy

Partly Cloudy

max temp: 18°C

min temp: 12°C

Most Read News

Great British Life

Great British Life

Useful Links

Family notices
Advertise in the paper
Submit a Story
Submit a Story
Buy Photos
Competitions
iwitness24
Facebook
Twitter
Google Plus Page
Reader Travel

Family Notices 24

Read Online

Image
Read the Midweek Herald e-edition E-edition

Newsletter Sign Up

Local business directory

Honiton's trusted business finder

HOT JOBS

Show Job Lists


Find planning applications