Business takes immediate action after inspection

10:34 16 January 2013

Archant

Care Quality Commission took enforcement action against private ambulance service.

The Care Quality Commission has taken enforcement action against a private ambulance service, based near Honiton, following unannounced inspections.

The Government regulator for health and social care carried out two ‘responsive’ inspections last November after concerns were raised about Four Counties Ambulance Service.

Owner Rowan Griffiths has taken immediate action to ensure his business complies with registration requirements.

He told the Midweek Herald: “Registration is new to the industry and this was our first compliance inspection.

“Following the report, immediate action has taken place to ensure the service’s compliance.”

The business, at Unit 1 on the East Devon Business Park, Wilmington, was given a deadline to set out the action it will take to meet required standards.

While the business demonstrated it respects and involves its service users, it was found lacking in other areas.

Action was needed to improve five of those areas, with enforcement action being taken in respect of two.

The Care Quality Commission (CQC) said in its inspection report that enforcement action was being taken to ensure the business met requirements relating to workers and that it properly assesses and monitors the quality of its service provision.

The report states the ambulance service, which provides hospital transport and first aid cover at sporting events, was not meeting required standards for:

l Safeguarding people who use the service from abuse;

l Cleanliness and infection control;

l Care and welfare of people who use the service;

l Management of medicines;

l Safety, availability and suitability of equipment.

“During this inspection we found areas of concern,” the CQC says in its report. “People’s needs were not always assessed and care and treatment was not always planned.”

The report added: “The provider had failed to ensure there were effective recruitment processes in place.

“The provider did not have an effective system to regularly assess and monitor the quality of the service that people received.”

0 comments

Other News Stories

11:37

A whopper of a pumpkin - equivalent in weight to a grown man - landed top prize at a traditional Beer event.

Read more
11:00

Colyton Grammar School students Megan Thornberry, Millie Drew and Divya Srinivasan attended the prestigious Ways with Words Festival at Dartington Hall, after earning places on its bursary scheme.

Read more
07:00

There’s a charity fun day today (Saturday, October 1) at The Phoenix pub in Exmouth’s Exeter Road.

Read more
07:00

Shute Primary School has nominated its local King John’s Oak for the Woodland Trust’s Tree of the Year Award.

Read more
Yesterday, 18:31

A storytelling for grown-ups workshop takes place tomorrow (Saturday, October 1) at Twyford House, Sidmouth.

Read more
Yesterday, 17:30

Ladies from across three counties got ‘tall and slender’ at a summer flower arranging workshop in Combe St Nicholas Village Hall.

Read more
Yesterday, 11:00

The first Exmouth Community Market (ECM) is tomorrow (Saturday, October 1), from 10am to 6pm, in The Strand.

Read more
Yesterday, 07:00

MP Neil Parish joined villagers at Dalwood to celebrate the 15th anniversary of their community shop and post office.

Read more
Thu, 18:30

There’s still time to discover toys that are not only educational but have a serious adult message.

Read more
Thu, 17:30

Despite some heavy showers, more than 230 people visited Lyme Cemetery Chapel, which was open for a rare occasion as part of the nationwide Architectural Heritage Week.

Read more

Local Weather

Partly Cloudy

Partly Cloudy

max temp: 13°C

min temp: 5°C

Most Read News

Useful Links

Family notices
Advertise in the paper
Submit a Story
Submit a Story
Buy Photos
Competitions
iwitness24
Facebook
Twitter
Google Plus Page
Reader Travel

Family Notices 24

Read Online

Image
Read the Midweek Herald e-edition E-edition

Newsletter Sign Up

Local business directory

Honiton's trusted business finder

HOT JOBS

Show Job Lists


Find planning applications