Diggerland to amend policy after Honiton woman’s carer denied free entry

PUBLISHED: 10:15 17 October 2017

Naomi Morton (right) and Judith Gillard of Independence Enabling in Honiton. Ref mhh 42 17TI 2032. Picture: Terry Ife

Naomi Morton (right) and Judith Gillard of Independence Enabling in Honiton. Ref mhh 42 17TI 2032. Picture: Terry Ife

Archant

Honiton company Independence Enabling had aimed to take a small group to Diggerland as part of a group activity.

A disabled teenager’s visit to Diggerland in Cullompton was left in tatters after the attraction refused to let one of her carers in for free.

The decision has been blasted as ‘discriminatory’ by Honiton care service Independence Enabling, but Diggerland has since confirmed it will be working to have a new policy in place from its new season in February 2018.

Independence Enabling had aimed to take a small group to Diggerland as part of a group activity.

However, staff were left stunned when, after phoning to book in advance, one of its users - an 18-year-old woman with a physical disability - was told she would have to pay for one of her two carers in order to enter.

Adult entry into Diggerland is £19.95 per person, and the attraction has a ‘one carer free’ policy.

Naomi Morton, registered manager at Independence Enabling, said Diggerland’s actions were ‘discriminatory’ and said it was not the woman’s fault that her disability required her to have two carers.

Mrs Morton said: “It is not like we were going in there and taking up space – it is a place where everyone can go.

“We felt that Diggerland’s actions were discriminative against this girl because she could not afford for two adults to go in.”

Mrs Morton said the woman would have had to pay around £125 in total for the day out – comprising the cost of her entry fee, her carer’s entry fee and the £85 she pays for her support from the service.

She added: “This girl would not be bothered if she could not go on many of the rides, but she wanted to be a part of the group and feel included. We want Diggerland to review its policies – and look at every individual.”

A spokeswoman for Diggerland said: “At Diggerland, we do not wish to discriminate against anyone.

“Diggerland will be amending its policy with regards to carer entry and aim to have a new policy in place for 2018 onwards.

“The standard policy will still be in place regarding one free carer entry per one paying disabled visitor.

“However for 2018, on merit Diggerland management will consider an additional carer entry at either a highly subsidised rate or possibly free entry, on a strictly case by case basis.”

Comments have been disabled on this article.

Other News Stories

Yesterday, 17:00

Twenty-nine-year-old denies causing the death of a Lyme Regis teenager by dangerous driving

Read more
Yesterday, 15:02

Residents and holidaymakers give a big thumbs up to this summer’s events run by the district council’s countryside team

Read more
Yesterday, 11:00

The work, starting on Monday, December 4, will be carried out to replace a culvert on the route which has collapsed.

Read more
Yesterday, 07:02

Neighbourhood team wants people to stay informed about crimes and incidents in their area

Read more
Fri, 17:00

He made the trip to Littletown Primary Academy as part of Children in Need.

Read more
Fri, 15:02

All six East Devon District council-owned beaches achieve the highest clasification for the first time

Read more
Fri, 13:02

Deliveries will be made to Axmouth, Beer, Colyford, Colyton and Seaton

Read more
Fri, 11:08

Keith Beviss pleaded guilty to manslaughter on grounds of diminished responsibility when he appeared at Exeter Crown Court.

Read more
Fri, 11:05

Struggling to get in the festive spirit in the lead up to Christmas? Here is a list of ten seasonal events to help improve your holiday cheer.

Read more
Fri, 10:40

The road is still blocked as recovery work is carried out, and the Tesco Roundabout, on the town’s western approach, is closed.

Read more

Local Weather

Overcast

Overcast

max temp: 10°C

min temp: 3°C

Most Read News

Useful Links

Family notices
Advertise in the paper
Submit a Story
Submit a Story
Buy Photos
Competitions
iwitness24
Facebook
Twitter
Google Plus Page
Reader Travel

Family Notices 24

Read Online

Image
Read the Midweek Herald e-edition E-edition

Newsletter Sign Up

Sign up to receive our regular email newsletter

Local business directory

Honiton's trusted business finder

HOT JOBS

Show Job Lists


Find planning applications