Stagecoach expands smart ticketing scheme

14:52 18 January 2016

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A bus company has announced it is expanding its smart ticketing scheme across the South West.

From today (Monday), all Megarider tickets bought on Stagecoach South West will be stored on StagecoachSmart cards.

Drivers will issue customers with a smartcard, which will store their ticket electronically, instead of using a paper ticket.

The expanded smart ticketing scheme offers customers a more convenient, simple and greener approach to buying and using their bus ticket.

From today, all customers purchasing a 1 week or 4 week Megarider ticket on the bus will have their ticket added to a smartcard, rather than printed on a paper ticket.

Customers should then retain their smartcard when the ticket expires as the card can be used again and again to store additional tickets either by purchasing them on the bus (one-week or four-week tickets) or online (four-week tickets).

Every time you travel the card should be placed over the reader until the green light shows, and helpfully the expiry date is displayed on the screen as a reminder.

Customers loading travel on to their smartcard online also have access to Megarider Xtra tickets which allow them to pay for their travel through hassle-free automatic monthly payments.

Storing bus tickets on smartcards helps to speed up boarding times, save paper and provides additional security features for customers.

Once in receipt of their smartcard, customers are strongly advised to register their card online (www.stagecoachbus.com/login).

By doing so, they have the added protection that if their card is stolen, lost or damaged they can contact a dedicated helpline, have the card blocked and have a replacement issued.

Managing director Bob Dennison said: “This is a fantastic development which we hope will make travel even easier and more convenient for our customers.

“We are working hard to deliver even better service for the many people who rely on our bus services every day across the south west of England.”

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