Axminster care home rated ‘outstanding’
PUBLISHED: 15:03 22 August 2017 | UPDATED: 09:20 25 August 2017
Silverleigh receives high praise after a visit from Care Quality Commission inspectors
An Axminster care home specialising in dementia services has been rated ‘outstanding’ following inspection by the Care Quality Commission (CQC).
It puts Silverleigh Care Home, part of the Cannon Care Homes group, in the top one per cent of care providers in the country, including hospitals, GPs, dental surgeries and clinics.
Its sister care home, Thornfield in Seaton, was also given ‘outstanding’ status by the CQC at the end of last year.
The third home in the group, The Check House, also in Seaton, is currently rated as ‘good’.
Both Silverleigh and Thornfield offer exceptional dementia care for residents, ensuring they feel as comfortable as they would in their own home. Silverleigh was praised by CQC officers as continuing to provide outstanding responsive care.
The report said: “Staff were exceptionally attentive, kind, and respectful. People’s needs were either anticipated or responded to in a timely manner and staff were vigilant, checking on people’s comfort. Staff paid attention to people’s personal care and appearance.
“People’s wellbeing and quality of life was enhanced because staff worked tirelessly to provide them with meaningful activities and experiences. “There was an extensive and varied programme of activities that met people’s individual needs.”
Silverleigh has just seen the completion of a major extension creating 11 new en-suite rooms, and its communal areas have also been transformed. It now includes a bespoke hair salon, cinema, general store, garden room, reading room, games room and dance floor, which give residents every opportunity to continue living life to the full.
Silverleigh also prides itself on an exceptional standard of food. A lounge dining area and two cafes, The Carnaby Street Café and The Railway Carriage Café, give residents plenty of choice when it comes to dining.
Director of Cannon Care Homes, Robin Cannon, said: “We are delighted to have been given the very highest accolade from the CQC; however, we never rest on our laurels.”
Silverleigh manager Sarah Jennings added: “Our holistic approach to caring is what makes us special. From the little gestures, like staff not wearing uniforms, to the high level of training, everything we do is geared to giving residents the best experience they could possibly have. We are all dedicated to this cause and that’s why we will always strive for better.”
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