‘Carers could be caught out’ - Honiton supermarket’s new car parking rules criticised

PUBLISHED: 14:46 03 December 2018 | UPDATED: 14:47 03 December 2018

The parking rules at Aldi which have raised concerns from Dunkeswell carer Lynda Swan. Picture: Callum Lawton

The parking rules at Aldi which have raised concerns from Dunkeswell carer Lynda Swan. Picture: Callum Lawton


A new raft of car parking rules introduced by a Honiton supermarket have been criticised by a carer, who says they go against the town’s dementia-friendly ethos.

Lynda Swan, who lives in Dunkeswell, said many elderly people and fellow carers could be stung by the new parking restrictions imposed by Aldi earlier this month.

Under the new rules, customers cannot return to the Aldi car park within four hours of having parked there.

If they do, they could be fined up to £70. A camera has been fitted at the car park to scan number plates.

Mrs Swan said: “If you were a carer and shopped for someone at 11am, then went to another person at 1pm and shopping for them, you would still be within those four hours.

“One friend of mine is a carer and she will do shopping for someone at 11am to 12pm.

“When she has finished, she goes back and does her own shopping. She would have been caught because she would not have known about the charges.”

A spokesman for Aldi said the firm has offered a permit to Mrs Swan, allowing her to make repeat visits to the store.

They added: “Parking at our Honiton store is restricted to one hour and 30 minutes, with a no return within four hours, to ensure we can offer free parking to our customers and encourage fair usage.

“Since being made aware of this customer’s circumstances we have offered her a parking permit to enable her to return to the store throughout the day.”

However, Mrs Swan said she would refuse Aldi’s offer and if she accepted the permit, it would not stop others being stung by the charges in the future.

“My point is, for the area that we live in - which is not the centre of London - there is going to be a lot of people hit by this because they are unknowing of it,” she said.

“You would only have to go to Aldi once and forget something.

“It would be so easy to do, especially if you were not aware of the charges.”

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