Hembury Fort House judged ‘Good’ following CQC inspection

PUBLISHED: 09:38 22 March 2016 | UPDATED: 09:14 29 March 2016

Hembury Fort House received a good CQC rating after a recent inspection. Ref mhh 11-16AW 1205. Picture: Alex Walton

Hembury Fort House received a good CQC rating after a recent inspection. Ref mhh 11-16AW 1205. Picture: Alex Walton

Archant

Hembury Fort House was graded ‘good’ in all five areas that were inspected by the health watchdog.

An Awliscombe care home has received a glowing report from the Care Quality Commission (CQC) following an unannounced visit.

Hembury Fort House was graded ‘good’ in all five areas that were inspected by the health watchdog.

In its summarising report, the CQC said: “Everyone was positive about the registered manager and felt they were approachable and caring. They were very visible at the service and promoted a strong caring and supportive approach to people, their relatives and staff.

“There were sufficient numbers of suitable staff to keep people safe and meet their needs.

“The staff undertook additional shifts when necessary to ensure staffing levels were maintained.”

The CQC reviewed the safety of the service at Hembury Fort House, and found that people said they felt safe and that people’s risks were managed well to ensure their safety and people’s medicines were safely managed.

The home was also an ‘effective’ and ‘caring’ service, said the CQC’s report, and staff knew people well.

It also found the service was well-led, noting that everyone spoke positively about communication at the service.

Caroline White, owner and manager of Hembury Fort House, said: “I think the rating is thanks to the hard work the staff have put in over the last three years.

“I have a dedicated team and I am proud of them in what they do.

“It has been reflected in our rating. I am lucky I have such brilliant staff.”


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