Left with £10k bill for clothes

PUBLISHED: 11:39 28 May 2008 | UPDATED: 21:53 15 June 2010

OVER £10,000 was spent in a shop in Canada by a Stockland woman who does not even have a passport.

OVER £10,000 was spent in a shop in Canada by a Stockland woman who does not even have a passport. Felicity Hartnell, 43, of Webble Green, was shocked to discover a number of transactions had been made at Boutique Diana, in Montreal, mounting to £10,976. A victim of credit card fraud, Mrs Hartnell said the most she had ever spent on her card was £250 and she had never travelled further than Guernsey.She said: "I was shocked. I don't use my card that much and expected nothing to be on the balance."I feel it's like bank robbery in disguise. "But they don't hold a gun up and people don't always realise what's happening."The fraudsters used the whole credit on my card - they just kept trying their luck."Mrs Hartnell had only used her card during that time on three occasions - on a trip to the theatre in London, including the theatre ticket, theatre merchandise and booking the hotel.She was surprised that her bank, Alliance and Leister, had not noticed anything suspicious and that the police were never involved.After a two month period, the debt was cleared from her account. But then she had a statement showing she had been charged £187 interest for that period and was expected to pay a late fee of £25."I didn't sleep for a couple of nights," she said. "I got the money back and didn't have to pay any of the fees after I rang them, but it's still an inconvenience I'd rather not have had to deal with."And I didn't get an apology from the bank!"Mrs Hartnell has now lowered the credit limit on her account and suggests people only have the necessary credit limit. She also advises people to check their statements carefully.


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