Police warn about ‘Microsoft’ phone scam

PUBLISHED: 12:00 09 February 2015 | UPDATED: 14:29 09 February 2015


The force has released tips on what to do if you receive a scam call.

Residents across East Devon could fall prey to a phone scam, police have warned.

The swindle involves a cold call being made, with the person at the end of the phone claiming to be from Microsoft.

But police have urged residents to ignore it and hang up.

Honiton PCSO Steve Mingo said: “Microsoft or someone on their behalf will never call you.

“The motive of the caller is to make money illegally.”

As part of the scam, the caller will claim to be able to fix a fault on your computer for a fee.

“In that way they access your bank details and can extract further amounts if the account is not stopped,” Mr Mingo added.

“Once you have followed their instructions over the phone to log on, they can then remotely access your computer so that it looks like they are doing some work on it. In this way they can add malicious programmes to your computer which extract additional data.”

Police have released several tips on what to do to stop the threat.

l Do not allow remote access to your computer.

l Never divulge pin numbers or passwords over the phone.

lAnyone who thinks they have fallen for the scam should get their computer checked by a reputable company and contact their bank to stop further payments.

lReport the scam to Action Fraud on 0300 123 2040.

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