The Bale Group: A Honiton success story

PUBLISHED: 07:07 10 December 2008 | UPDATED: 22:46 15 June 2010

IT'S a Honiton success story that looks set to run and run.

IT'S a Honiton success story that looks set to run and run.After cornering a niche market, a family business based in the town has beaten the credit crunch and aims to expand.The Bale Group, based at Heathpark Industrial Estate, already employs 100 people locally but, with your help, could go on to expand even further.Managing director Tony Bale is keen to find land in or near the town for use as a compound for 10 to 15 brand new heavy goods vehicles - and jobs."We are desperate for extra parking. Our growth depends on it," Mr Bale told the Herald.Together with his wife, Hazel, financial director, and children James, operations manager, and Claire, office manager, Mr Bale has built up a liquid waste management service that is second to none.The Bale name is synonymous with the word quality throughout the industry - to the extent that its level of customer service is considered a benchmark.Bale's oil and water recycling plant is the only facility of its kind in Devon, meaning less HGV journeys up the M5.The company's transfer station is the only one in the South West.Bale Group has invested in a public weighbridge at Heathpark and has just won a lucrative contract with Severn Trent Water.The Ministry of Defence has awarded Bale Group contracts for liquid waste management at Devonport and Portsmouth dockyards.At Devonport, Bale has its own treatment plant on the dockside.The company also undertakes fuel delivery for DHL and services all the top breweries.Tony Bale has worked in liquid waste management since the late 1960s.He believes his company has thrived because of the level of service it provides."We do exactly what it says on the tin," he said.Mrs Bale said: "The business has been successful because we are a family-run business and consistently go that extra mile for the customer. We never say no."We are here 24/7 and we don't miss a call."We are in a service industry, but we love what we do and we run the company on an extended family basis."Bale Group moved to Honiton from Aylesbeare in 2005.Its workshop is available for other HGV operators to use.The company is currently recruiting qualified JetVac operators for the Devon and Somerset areas.The Bale family are keen on the history of their large base at Heathpark. They are taken by the fact that their premises are on land formerly used as a theatre and cookhouse for the Army.Staff members are even aware of where the theatre's stage once stood.While times have changed, a thriving part of Honiton's future is ever ready to recognise the past.l BALE Group employs chemists to identify waste products, on site if required. It is expanding its packaging and drummed waste business to ensure removal of hazardous wastes from local premises.l The company cleans and services car wash and forecourt areas.l It carries out rodding and flushing of inspection chambers, as well as cleaning surface drains and gullies.l Bale Group provides industrial services, cleaning transport ports, fuel tanks, cooling towers, water systems, floors and marinas.l Tanker services can range from 4,500 litres to 30,000 litres, taking in everything from food and drink to fuel and quarry operations.l Marine services include pollution control teams, tank cleaning and dry dock cleaning.l Special services are concentrated on recycling. Bale Group recycling units use the HPT70 Pressure Intensifier, which has a very slow moving piston. It has been specifically designed to handle recycled water.l Bale Group has a confined space rescue team, a mini JetVac unit and specialised in sewer, drain and tank cleaning.

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