Thelma Hulbert Gallery scoops top Visit Devon awards
PUBLISHED: 11:25 03 December 2014 | UPDATED: 11:25 03 December 2014
The team were praised for their great customer service
A Honiton gallery has landed a prestigious pair of tourism awards on a memorable night for the town.
The Thelma Hulbert Gallery (THG) received a gold award in Visit Devon’s ‘access and inclusivity’ category at a ceremony held in North Devon.
But the honours did not stop there, as THG scooped the crowning accolade of the night – the winner of winners’ award.
A report from the judging panel said there was ‘no fixed criteria’ to win the esteemed prize.
It added: “This year’s panel had no hesitation in deciding on a winner that is a leader in its field and a model to the tourism industry as a whole.
“THG is set in a beautiful building in an accessible garden setting.
“It’s clean, bright and staffed very professionally by paid staff and by volunteers. Offering great customer service that’s reactive to differing needs, they even found someone to look after the judges’ dog during their visit.”
The report also praised the ‘extra miles’ THG goes to offer a great experience, and its work with local dementia support groups and schools in and around Honiton.
East Devon District Council’s culture champion, Councillor John O’Leary, said: “This takes recognition of the value of the gallery to a whole new level. The first award for access and inclusivity is one that we are justly proud of, as the gallery team has worked hard on this aspect of THG’s offering.
“It’s heartening to hear the gallery described as a model to the tourism industry.
“Going on to receive the winner of winners’ award exceeded all our expectations. It’s a testament to the hard work of the THG team and vindicates the district council’s decision to keep faith with the gallery and invest in its future.
“The two awards together really put the gallery on the map.
“We aim to build on this success to see that the THG goes from strength to strength.”
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