Warning over council tax refund scam

PUBLISHED: 11:24 28 April 2015 | UPDATED: 11:24 28 April 2015


Hoaxers target residents across East Devon in a bid to gain their bank account details

Residents across East Devon have been put on alert over a council tax refund scam.

Some people have been contacted by hoaxers saying they are due money back and asking for their bank details.

A spokesman for the district council said on no account should anyone give out this personal information.

She said: “These are hoax calls made by fraudsters. If residents have any concerns over the legitimacy of a call regarding council tax then please contact our customer service team on 01395 517446 to confirm.”

Officials say one elderly resident was contacted by a person claiming to be from East Devon District Council, saying that they had a credit for them due to a downward change in the council tax band on their property. The resident was asked for his bank details in order that money could be (supposedly) transferred to his account.

Fortunately he didn’t give them his bank details and a relative alerted council officials to the scam.

“We would like to stress that these telephone calls have no connection whatsoever with East Devon District Council and our council tax collection procedures,” said Simon Davey, strategic lead finance at East Devon District Council.

“These people can be very convincing and will try a number of different strategies to obtain your personal details. Under no circumstances should you reveal any personal information.”

To report suspected fraud the public should contact the police through ActionFraud telephone number 0300 123 2040, or make an online report through the ActionFraud website http://www.actionfraud.police.uk/report-a-fraud/how-to-report-a-fraud

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